Privacy policy for ivelorati.com

Your privacy matters to us. This policy describes how ivelorati collects, uses, and protects your personal information in line with Australian law.

Information we collect

We collect information to provide and improve our subscription services for clients in Australia.

• Personal details you provide when subscribing, such as name, contact information, and payment details.
• Information submitted through forms, including consultation requests, feedback, and support queries.
• Technical information like IP address, browser type, and device data for security and analytics purposes.
• Cookies and usage data to enhance your experience and support site functionality.

How we use your information

Collected information is used to deliver our services, respond to your requests, and comply with legal obligations.

• Processing subscriptions, billing, and communication about your account and services.
• Providing tailored consultations and support, based on your submitted details and preferences.
• Improving website performance, security, and user experience through analytics.
• Meeting legal, regulatory, and compliance requirements under Australian law.

Legal basis for processing

We process personal data in accordance with the Australian Privacy Act and related regulations.

Your consent, fulfilment of service contracts, legal obligations, and our legitimate interests form the basis of our data collection and use.

Information sharing

We do not sell or rent your personal data. Information may be shared in these situations:

• With service providers who process data on our behalf for secure payment and platform functionality.
• Where required by law or regulatory authorities in Australia.
• To protect ivelorati, our clients, or the public from harm, fraud, or security threats as permitted by law.

Data security

We implement technical and organisational safeguards to protect your information against misuse, unauthorised access, loss, or disclosure. All data is stored in compliance with the Australian Privacy Principles. While we strive for security, no method is entirely foolproof. Please contact us with any concerns.

Your rights

You have rights regarding access and control of your personal data under Australian law.

• Request access to or correction of your personal data at any time.
• Withdraw consent for processing where applicable, subject to legal or contractual obligations.
• Request deletion or restriction of your personal data in certain circumstances.
• Lodge a complaint with the Office of the Australian Information Commissioner if you have concerns.

Cookies and tracking

We use cookies for essential website functions, analytics, and to enhance your experience. You can manage your preferences in your browser.

Read our cookie policy Read our cookie policy

Contact us

If you have questions about this policy or your data rights, please contact us using the details below.

Policy changes

We may update this policy. Check here for the latest version. Changes will be effective upon posting.